Refund policy

Returns

You may return any item within 14 days of receiving it, without giving a reason. Please contact us first at info@saintsrelics.com or on WhatsApp (+39 350 529 3906) so we can give you the return instructions.

Condition of returned items

Items must be returned in the same condition in which they were received, with the original seals intact and all original documents (authentication certificates) and packaging. Items that are damaged, opened, or returned without their documents cannot be accepted.

Return shipping

Return shipping costs are paid by the buyer. Because our items are unique antiques, please send them fully insured and with tracking. We are not responsible for items lost or damaged on the way back to us.

Refunds

Once we receive and inspect the item, we will tell you whether the refund is approved. Approved refunds are made to the original payment method within 14 days. Please allow some extra time for your bank or card provider to process it.

Damaged or incorrect items

If your item arrives damaged or is not as described, contact us within 48 hours of delivery with photos, and we will put it right at no cost to you.

Contact

Saints Relics (Strelics LLC FZ), info@saintsrelics.com